Here is a great Interview by Loic with Tony Hsieh, CEO at Zappos.com.
He talks about their Consumer Centric Strategy, Customer Service and how they made 1 Billion US Dollar in revenues in 2008.
Here is a great Interview by Loic with Tony Hsieh, CEO at Zappos.com.
He talks about their Consumer Centric Strategy, Customer Service and how they made 1 Billion US Dollar in revenues in 2008.